SMS Terms & Consent Policy
Effective Date: July 3, 2026
SMS Messaging Terms & Consent
Bird Solutions, Inc. (“Bird Solutions,” “we,” “our,” or “us”) offers text message (SMS) communications to improve customer service, appointment scheduling, and project communications. By providing your mobile phone number and opting in to receive SMS messages, you agree to these SMS Terms & Consent Policy (“SMS Policy”).
This policy applies to all text messages sent by Bird Solutions, Inc.
1. Consent to Receive SMS Messages
By voluntarily providing your mobile phone number through our website, contact forms, service requests, customer agreements, or other communication methods and affirmatively opting in where required, you expressly consent to receive text messages from Bird Solutions, Inc.
SMS messages may include:
- Appointment confirmations
- Appointment reminders
- Inspection scheduling
- Estimate notifications
- Service updates
- Technician arrival notifications
- Customer support communications
- Follow-up requests
- Billing notifications (when applicable)
- Limited promotional or marketing messages, if you have separately consented to receive them
Providing your consent to receive SMS messages is not a condition of purchasing any products or services.
2. Types of Messages
Depending on your relationship with Bird Solutions, Inc., you may receive:
Conversational Messages
Messages related to ongoing customer service conversations.
Examples include:
- Responding to your questions
- Scheduling inspections
- Confirming appointments
- Coordinating service visits
Informational Messages
Messages that provide information regarding services you requested.
Examples include:
- Appointment reminders
- Technician arrival notifications
- Estimate availability
- Service completion notices
- Account updates
Marketing Messages
If you separately opt in, you may occasionally receive promotional text messages regarding:
- Special offers
- Seasonal services
- Maintenance reminders
- Company announcements
- Educational information
Marketing messages are only sent with your express consent where required by law.
3. Message Frequency
Message frequency varies depending on your interactions with Bird Solutions, Inc.
Some customers may receive only a few messages regarding a scheduled inspection or service appointment, while others who subscribe to marketing communications may receive occasional promotional messages.
4. Message and Data Rates
Message and data rates may apply.
Charges are determined by your mobile carrier and your individual wireless plan.
Bird Solutions, Inc. is not responsible for any messaging or data charges imposed by your carrier.
5. Supported Carriers
SMS services are supported by most major U.S. wireless carriers.
Carrier participation may vary.
Bird Solutions, Inc. is not responsible for delayed or undelivered messages resulting from carrier limitations or network issues.
6. How to Opt Out
You may opt out of SMS communications at any time.
To stop receiving text messages:
Reply:
STOP
After opting out, you will receive a confirmation message indicating that you have been removed from future SMS communications.
Please note that opting out of SMS messages will not affect communications required to fulfill existing contractual or legal obligations through other communication methods.
7. Help and Customer Support
If you need assistance regarding our SMS program:
Reply:
HELP
or contact us directly using the information below.
8. Consent Records
Bird Solutions, Inc. maintains records of SMS consent where required by applicable law and messaging industry standards.
Consent records may include:
- Date and time of consent
- Source of consent
- Telephone number provided
- Method of consent
- IP address (when submitted online)
- Consent language accepted
These records help demonstrate compliance with applicable regulations.
9. Privacy
Your privacy is important to us.
Information collected through our SMS program is handled in accordance with our Privacy Policy.
We do not sell your mobile phone number or SMS consent information to third parties.
We may share information only with trusted service providers that assist us in delivering SMS communications or as otherwise required by law.
10. User Responsibilities
By participating in our SMS program, you agree that:
- You are the authorized user of the mobile phone number provided.
- You will promptly notify us if your number changes.
- You will not use our messaging services for unlawful purposes.
- You understand that text message delivery depends on your wireless carrier.
11. Service Availability
SMS delivery depends upon:
- Wireless carrier availability
- Mobile network coverage
- Device compatibility
- Technical maintenance
- Circumstances beyond our reasonable control
Bird Solutions, Inc. does not guarantee uninterrupted or error-free SMS delivery.
12. Changes to This Policy
Bird Solutions, Inc. reserves the right to modify this SMS Terms & Consent Policy at any time.
Changes will become effective when posted on this page with an updated Effective Date.
Your continued participation in our SMS messaging program constitutes acceptance of the revised policy.
13. Contact Information
If you have questions regarding our SMS messaging program, please contact:
Bird Solutions, Inc.
4654 East State Road 64 #221
Bradenton, FL 34208
Phone: (941) 900-8393
Email: birdsolutionsinc@gmail.com
Website: https://www.birdsolutionsinc.com/
SMS Consent Disclosure
By opting in to receive SMS messages from Bird Solutions, Inc., you acknowledge and agree that:
- SMS consent is not a condition of purchasing any goods or services.
- Message frequency may vary.
- Message and data rates may apply.
- You can opt out at any time by replying STOP.
- You can receive assistance by replying HELP.
- Your information will be handled in accordance with our Privacy Policy.
Mobile Information Privacy
Bird Solutions, Inc. values your privacy and protects your mobile information.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Text messaging originator opt-in data and consent will not be shared with any third parties, except with vendors or service providers that assist us in delivering SMS communications (such as our messaging platform), and only to the extent necessary to provide those services or comply with applicable law.